We don’t offer refunds for used candles or change-of-mind purchases. If your candle arrives damaged or faulty, please contact us at aromaccinostudio@gmail.com with proof within 48 hours and we will do our best to assist you.
Yes, email us at aromaccinostudio@gmail.com
We will work quickly to ship your order as soon as possible. ETA around 2-3 business days. Once your order has shipped, you will receive an email with further information.
Our product materials are sourced and manufactured locally here in New Zealand. We carefully select our manufacturing partners to ensure our products are high quality and fair value.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
